# Frequently Asked Questions about Blur ID

## Privacy & Security

### Is my data safe with Blur ID?

Yes, Blur ID processes all photos and screenshots directly on your device. Your data never leaves your phone and is not shared with any third parties. The app functions entirely offline for maximum privacy protection.

### Do you collect any data from my photos?

No. We physically cannot access your photos or the content within them because all processing happens locally on your device. We have designed our app architecture specifically to ensure we never have access to your sensitive information.

### Does Blur ID require internet access?

While internet access is required for downloading the app and updates, the core image processing functionality works completely offline. You can use Blur ID in airplane mode once it's installed.

### How do you make money if you don't collect data?

Blur ID follows a sustainable business model through paid subscriptions and one-time purchases. We believe privacy is a right, not a feature to be monetized through data collection or advertising.

## Features & Functionality

### What apps does Blur ID work with?

Blur ID works with screenshots from all major messaging and social media apps including WhatsApp, Instagram, Tinder, Bumble, iMessage, Facebook Messenger, Telegram, Signal, and many more.

### How accurate is the face and text detection?

Blur ID uses advanced AI models trained on thousands of samples for high accuracy detection. In our internal testing, Blur ID correctly identifies over 97% of faces, avatars, and sensitive text in typical messaging screenshots.

### Can I customize how information is blurred?

Yes, Blur ID offers multiple redaction styles including blur, pixelate, and solid color to match your preferences. You can also manually add or remove areas to be redacted if needed.

### Can I recover the original image after blurring?

Yes, Blur ID saves both the original and redacted versions of your images. The originals are kept securely on your device and are never shared. You can always access the original if needed.

### Does Blur ID work with videos?

Currently, Blur ID focuses on static images and screenshots. Video redaction functionality may be added in future updates.

## Technical Questions

### Which devices are supported?

Blur ID is currently available for iOS devices running iOS 15.0 or later. An Android version is in development.

### How much storage space does Blur ID use?

The app itself is approximately 50MB. The storage used for processed images depends on how many images you edit with the app, but is typically similar to the original image size.

### Will Blur ID slow down my device?

Blur ID is optimized for high performance on mobile devices. Most images are processed in under a second on recent devices. On older devices, processing may take slightly longer for complex images.

### What happens if I uninstall Blur ID?

When you uninstall Blur ID, any saved processed images remain in your photo library. The app itself does not keep separate copies of your images outside your device's normal photo storage.

## Subscription & Pricing

### What's included in the free version?

The free version of Blur ID includes basic face and text blurring with limited style options. It's perfect for occasional use and to test the app's functionality.

### What do I get with a premium subscription?

Premium subscribers get access to all blurring styles, batch processing of multiple images, advanced detection options, and priority customer support. Premium also removes any usage limits.

### How do I cancel my subscription?

You can cancel your subscription at any time through your App Store account settings. After cancellation, you'll continue to have premium access until the end of your current billing period.

### Do you offer refunds?

Refunds are handled through Apple's App Store policies. We're happy to help with any issues you encounter with the app - please contact us at support@blurid.app.